Shipping policy

Shipping Policy for Yacht Parts Center

Overview

At Yacht Parts Center, we are committed to delivering high-quality maritime parts and equipment to our professional clientele worldwide. Our shipping policy is designed to provide clear, efficient, and flexible shipping options.

Shipping Providers

We primarily collaborate with DHL for our standard delivery services, ensuring reliable and efficient coverage globally. However, we are flexible and can accommodate other shipping providers at the customer's request to meet specific needs or preferences.

Shipping Regions

We offer worldwide shipping, with the exception of regions in conflict or where the shipment of parts from France is prohibited by European laws. Additionally, we do not export fluids internationally but do ship them within France (e.g., various oils).

Shipping Costs

Shipping costs are calculated based on the weight, value of the order, and destination. Additional fees may apply if an alternative shipping provider is requested outside of our standard contracts.

Delivery Times

Our delivery times range from 72 hours to 10 days, depending on the country's regulations. Orders are dispatched on the same day or the following day from the order date.

Order Processing Time

Orders are typically processed within less than 24 hours, ensuring a swift dispatch.

Tracking Information

Tracking information is provided for all shipments. Customers will receive tracking details via email and can also find this information on their invoice, accessible through their user interface on our website.

Shipping Restrictions

We do not export liquids such as oils internationally but provide shipping for these items within France.

Returns and Exchanges

In the event of a company error, return shipping will be covered by Yacht Parts Center. For all other returns or exchanges, the customer may be responsible for return shipping costs, subject to discussion with a sales representative.

Customs and Import Duties

Customers are responsible for customs and import duties for international shipments. We advise customers to check local regulations and duties before placing an order.

Conclusion

Yacht Parts Center aims to ensure satisfaction with every order. If you have specific shipping needs or questions about our shipping policy, please contact our customer service for assistance.